In the increasingly complex landscape of hybrid work environments, IT and security teams are facing an unprecedented challenge in managing and securing a diverse and geographically dispersed fleet of endpoints. Hexnode, the enterprise software division of Mitsogo Inc., has responded directly to this challenge with a comprehensive update to its Unified Endpoint Management (UEM) platform, introducing a suite of features centered on strengthening compliance, expanding automation, and centralizing security operations. These enhancements embody the company’s guiding philosophy of “transforming complexity into clarity,” as articulated by CEO and Founder Apu Pavithran. The updates are designed to move organizations away from fragmented IT and security tools toward an integrated platform that delivers deep visibility and intelligent automation, empowering teams to secure every device without hindering operational agility. This strategic evolution of the Hexnode UEM platform signals a significant step forward in providing a cohesive solution for the modern, distributed enterprise.
A New Era of Compliance and Zero Trust Security
A cornerstone of Hexnode’s latest platform update is the significant advancement of its zero trust security capabilities, which are now powered by a more robust and highly customizable compliance framework. This enhanced framework extends its reach across all major operating systems, including iOS, Android, Windows, and macOS, moving far beyond rudimentary compliance checks. It empowers IT administrators to construct sophisticated, multi-condition rules that continuously evaluate the security posture of each device. These rules can be meticulously tailored based on a wide array of dynamic factors, such as a device’s network connection status, its overall health metrics like OS version and patch levels, and its ownership model, whether corporate-owned or BYOD. This level of granular control is fundamental to a true zero-trust architecture, which operates on the foundational principle of “never trust, always verify,” ensuring that no user or device gains access to corporate resources without first meeting stringent, context-aware security requirements.
To rigorously enforce these newly defined compliance rules, Hexnode has expanded its critical access control integrations with two of the industry’s leading identity and security providers. The platform is now officially integrated as a third-party device compliance partner for Microsoft Intune, a collaboration that allows organizations to seamlessly transmit device compliance status from Hexnode UEM directly to Microsoft Entra ID. This enables administrators to enforce Microsoft’s Conditional Access policies, effectively granting or denying access to Microsoft 365 and other sensitive resources based on real-time device posture. In parallel, the platform now features an integration with Okta Device Trust, empowering organizations to leverage Okta’s powerful conditional access controls. This ensures that access to Okta-protected applications is strictly limited to devices that are both managed and deemed compliant by Hexnode. Further bolstering its security offerings, Hexnode has also introduced compliance features aligned with the Center for Internet Security (CIS) Benchmarks for both macOS and Windows, providing globally recognized security baselines that simplify device hardening and enhance audit readiness.
Proactive Automation for Modern IT Workflows
In a move to significantly reduce the manual burden on IT teams and foster a more proactive device management strategy, Hexnode has substantially expanded its automation capabilities. The introduction of the “Alert profiles” feature marks a major leap forward in notification management. Instead of overwhelming administrators with a constant stream of undifferentiated notifications, this feature allows them to create highly customized and targeted alert configurations. IT teams can now build specific alert profiles for distinct devices, users, or policies and intelligently route these alerts to the appropriate technicians or device groups. This precision eliminates informational noise, ensures that the most critical events are immediately addressed by the right personnel, and dramatically improves overall incident response times. This strategic approach to alerts transforms them from a reactive tool into a proactive instrument for maintaining a healthy and secure endpoint environment.
The platform also introduces significant enhancements to the Windows device lifecycle management, beginning with a more streamlined and automated onboarding process through new “Windows Enrollment Profiles.” This feature provides IT administrators with the flexibility to create comprehensive setup profiles that automate the entire device enrollment procedure from start to finish. Key functionalities include the ability to instantly send enrollment invitations to multiple users via email or SMS, automate the assignment of devices to specific organizational groups, and streamline the deployment of essential applications during the initial setup phase. Administrators can also personalize device naming conventions for improved asset identification and management. Collectively, these enhancements drastically reduce manual labor, ensure consistent device configuration from day one, minimize the potential for human error, and make the execution of large-scale deployments virtually effortless.
A Unified Vision for Diverse and Secure Operations
To address a pervasive and critical security vulnerability, Hexnode now provides official support for the Microsoft Local Administrator Password Solution (LAPS). This powerful feature automates the complete password management lifecycle for local administrator accounts on Windows devices, a common target for malicious actors seeking to escalate privileges. The system programmatically generates strong, unique passwords for each individual device and automatically rotates them according to a schedule defined by the administrator. For an even higher level of security, the solution can be configured to change a password immediately after it has been viewed by a technician, which ensures it is never reused. This comprehensive approach to managing local admin credentials significantly mitigates the risk of credential-based attacks, such as pass-the-hash, thereby preventing attackers from moving laterally across the network and compromising additional systems.
Recognizing that modern enterprises operate across a wide variety of environments, Hexnode has enhanced its patch management capabilities to better support organizations in remote locations or those with constrained network bandwidth. The improved offline patch management for both Windows and macOS devices now utilizes a distributed server architecture. This allows organizations to set up local server sites to host critical updates and patches. Devices on the local network can then retrieve this content directly from the nearby server instead of each device individually downloading it from Hexnode’s central cloud server over the internet. This strategy dramatically reduced internet bandwidth consumption, accelerated content delivery, and ensured that critical security patches were deployed efficiently, even in the most challenging network conditions. To provide a more cohesive security management experience, a new “Incidents” tab was introduced within the UEM console, serving as a centralized hub for monitoring all security events from a single pane of glass and strategically bridging the gap between comprehensive endpoint management and advanced security operations.
